- OK.
Hey, everybody.
I'm Lynn Serwin from the English department.
Kimberly Duff is going to be conducting
most of this meeting.
And I will be managing the chat.
If you hover your cursor over the bottom of your screen,
you'll see a place for chat.
Just click on that button, and you'll
be able to type a message in the chat.
And I'll respond to you.
And then we can have Kimberly answer those questions
as we go.
Before we begin, can we get everybody to say their names?
It looks like we have Edward, which is--
- Rachel Martinez.
- --Winston Chi.
- Yeah.
Yeah, Winston Edward Chi.
Thank you.
- I know.
Yeah.
OK, Marisol Salcedo?
Yes?
- Yes, Marisol Salcedo from Dental Assisting
- OK.
What team are you from?
- Dental Assisting.
- OK, so you're staff or faculty?
- I'm a part-time instructor.
- OK, got it.
And who is VS Phone?
- Gave my name wrong.
This is Veronica Sanchez.
- OK.
- Psychology faculty.
- Veronica Sanchez.
Rachel Martinez?
- Rachel Martinez, DSPS faculty.
- And Virginia Beas.
- Good morning.
Adjunct faculty in Psychology.
- OK.
That looks like everybody right now.
And I will keep managing that.
So I'm going to mute everybody right now.
And so if you have a question--
Kimberly, you'll have to mute yourself,
because you are a participant, and I'm the host.
So just unmute yourself, and I will mute myself.
And then I'll manage the chat.
- All right.
Well, thank you guys for joining us today.
It's nice to connect with everybody online.
And when Lynn and I were asked to do this webinar,
we planned we'd spend maybe the first 15 or 20 minutes talking
about some of the things that we do with our embedded tutors,
and then open it up for questions.
And then hopefully, maybe you guys
even have some great ideas that you can share with the group,
too.
So just a couple logistical things.
With the embedded tutors, make sure you remember
what their function is.
You can go back and look at your contract
that you had from Shawna Baskette.
Or I know she sent out an email over spring break
about what they could and couldn't do.
Basically, they can do pretty much anything except grading.
They can't do any of the grading.
But if you have questions about the rules,
go ahead contact Shawna directly.
And if you have questions about any
of the technical components with your tutors,
you can contact Dave Gunn.
And I, for one, am thrilled that they told us
that, right away, we could have our embedded tutors,
because for me, in my face-to-face classes,
they've been a lifesaver.
I've been teaching at Cerritos for about 20 years.
And I've always had TAs [INAUDIBLE] couple of years,
just in my face-to-face classes.
I have taught online for about 15 years,
but this'll now be the first time I'm using them
in the online environment.
So one of the first things that I want to share with you--
so Lynn, it says, "Host disabled attendee's screen sharing."
I was going to share my screen.
- OK.
Let me fix that.
- If not, I can talk through it.
That's fine.
So while she's setting that up, one
of the first things you want to do
is make sure that your embedded tutors are activated
as an embedded tutor in Canvas.
So that way, they're not just listed as a student.
If they're activated as an embedded tutor,
then they'll be able to fill all these different roles
that we're going to talk about and different roles
that you would like them to be able to do.
- Oh, man.
- OK.
It's OK.
- Well--
- I'll talk through it, or maybe you could pull it up, Lynn,
if you want to share your screen and pull up a Canvas
[INAUDIBLE]--
- Yeah.
Email it to me, and then I can pull it up.
- OK, so what I was going to say is, when you're in Canvas,
go ahead and pull up the People toolbar.
And that's where you see the list of all your students.
And you should see your tutor on there.
If not, you want to click on the plus button and add them,
and it will give you the assigned role.
You can either add them as a student
or as an embedded tutor.
There are several other roles, too, but make sure
they're added as an embedded tutor.
That would be the first thing that you want to do.
So the next thing that I--
- I can share that.
- Can you share that?
- I can share that if you want.
Want me to show that?
- Sure.
That'd be great.
- OK.
Hang on one second, everybody.
I'm going to share the screen.
OK, so are you seeing my Canvas dashboard?
- Yes.
- I guess you're all muted, so you can't tell me yes or no,
but I'm guessing yes.
OK, so this is my summer school course.
It's brand new.
It hasn't been published yet.
But over here, in People, you can assign roles.
These are all of the roles that Kimberly was just
talking about.
So go ahead, Kimberly.
What role are they supposed to add their tutors with?
- So make sure your embedded tutor is in there.
If they're not, you can go ahead and click
on Add People on the right hand side,
the blue highlighted bar with the plus sign.
So Lynn, if you click on that.
And if you would type in their email address.
And then see down below that box, where it says Role?
By default, it's on Student.
If you click on the down arrow bar,
it will give you your different choices
for the roles they can be.
And you can see Embedded Tutor is just two up from there.
And when you click on that, and they'll
have access to everything except the grade book.
And that's great, because depending
on what you want them to do, now they'll
have access to all of those things
as soon as they're set up.
Yeah.
There you go.
Thanks, Lynn.
- OK.
- So with activities, you want to think about--
I know I've been thinking about, I have two embedded tutors,
currently--
how to best use their roles.
And I think what's really great is, in addition to them having
their regular tutoring hours in the Academic Support Center,
Shawna sent out an email over spring break
that they can use their also scheduled class time.
They can use those hours as well.
So find out exactly what their hours are and then
think about how do you want to use their roles.
So do you want to have scheduled recurring office
hours that they're going to hold in Canvas?
And we'll talk about doing that on video and chat
in just a moment.
Or do you want to have their hours by appointment?
I had my tutors, this week, they had scheduled video hours
and scheduled hours that they would be online.
And then we're going to check in tomorrow and see how that went
and see if we want to keep that model,
or if we want to simply do it by appointment.
So that's something you want to think about.
And then also consider, do you want
them to have any non-office hour time?
So remember, they were in the tutoring center,
but then they were in the classroom.
So for example, with my two tutors,
they were in the classroom three hours a week.
So I want to think about, do I want
to have them have an extra three office hours?
Or do I want to have those three hours for something else?
What could that something else be?
Well again, anything but grading.
So what I've used my embedded tutors for is,
I've posted my PowerPoint slides of my lecture online.
And I'm having my embedded tutors
go through and take class notes just
like they were assigned to do.
Remember, that was one of the major roles
of the embedded tutor, is to take
some great notes that would serve as a model for students.
And then I'm having them PDF them
so they're available to all the students,
so that they can actually download them and not
just see them in Canvas.
And so that would be one option.
Because my embedded tutors are probably closer
to students' age and experience than I am--
one of my embedded tutors is a current Cerritos student.
The other one is a graduate of Cerritos College.
I've also told them in their spare hours
that they have outside of office hours,
if they can type up some study tips or test review ideas,
based on their best practices that they've used in their role
as a student.
So again, it depends on your relationship with your tutor
and how much responsibility that you want to give them.
But think about how you want to market out
those hours, because not only does it help support us
as faculty in the classroom, and certainly facilitates
our students' success, it's really
wonderful during this economic downturn.
And that's probably a polite way of putting it, right, Eddie?
During this economic downturn, it's
great that these tutors can still be employed
and that they're still being financially compensated.
So let's definitely use all those hours.
So in Canvas, and I was going to share my screen,
but I'll talk you through it.
And I'm happy to be with you guys separately,
and I can share my screen.
Let me share with you some of the things that I do in Canvas.
Lynn, if you want to share your screen, great.
But I don't want to put you on the spot.
So one of the first things that I have my embedded tutors
do is to use ConferZoom.
So if you go into your class, and you'll
find on one of the toolbars that you have ConferZoom.
You first have to make sure it's activated.
So you can see on Lynn's page, she's
got Home, Announcements, Modules.
Those are all activated.
But things that have the line through the eye,
like her Pages, Files, Assignments,
those are not visible to students.
So to make it visible, you're going to first go to Settings,
and then Navigation, and then you're
going to pull ConferZoom into what toolbar students can
actually see.
And then you'll see it available for students.
So Lynn, if you want to click on ConferZoom.
The CTX has provided some best practices
of how to use ConferZoom.
One, to make sure that it's accessible for all students,
and also to make sure you can try
to mitigate the chance of being Zoom bombed, or basically
hacked.
I know Veronica Sanchez, who's on the call right now,
and also myself, we were Zoom bombed on Tuesday.
I've been using Zoom for a couple of years
and have never had that happen.
So that was a little crazy.
Basically, where people hack in, and you've
got to go through and remove them from the class.
But when you come into ConferZoom,
you can schedule a meeting.
So if you see the blue bar where it says,
"Schedule," you can set up a meeting.
You can give it a title.
You can have it repeat every day.
You can have it repeat every week.
And this is something that you would need to set up
for your embedded tutor.
They don't have the access to create the Zoom meeting,
but you could create it for them.
And then as soon as you've created the meeting,
you can see on Lynn's schedule there
to the right center of the screen,
that she's got a meeting set up on April 7th and April 8th.
And students can see that information as well.
What I sometimes like to do is, if you
go to that top of the page, Lynn,
where it says, "Role: Teacher," you can click on where it
says blue, "View As A Student."
I like to just click on that, just
to make sure my students are seeing what I think they're
seeing, because sometimes in Canvas, we see something,
but we haven't really activated it for the students.
So what Lynn is showing you now is what the students would see.
And they can access that information.
So again, make sure you check out the best practices provided
by CTX.
Think about, do you want to record the video?
You can just go ahead and start the recording.
Of course, let your students know
you're going to be doing that.
Also, what's great when you record
it is it will provide a written transcript for students.
And I've found-- these things could change as more people are
using Zoom-- usually within about 15 minutes of my call,
the video and the written transcript are made available.
And then I post it in my Canvas announcements
for my students to follow up on.
So that's something that you can use the embedded tutors for.
They can hold ConferZoom office hours every week,
or a study session.
Or you can set it up for them as needed.
- One thing that I want to point out that could've helped today,
I limited the participant screen share in order
to eliminate the Zoom bombing.
That's how I managed that.
But one thing that you could do, and I should've done,
was made Kimberly the co-host of the meeting.
And then she could share her screen.
So if you create this, and you make your tutor a co-host,
I don't know if you can do that here.
"Hosted by."
Yeah, it doesn't allow you to create a co-host here.
So you can do that in the web version of Zoom.
So let me just point that out really quickly.
If you're in your Zoom meeting--
all those Zoom meetings that I created in my ConferZoom
on Canvas are also here.
So I can click on this meeting, and the settings are here.
So I can edit the meeting and add a co-host.
So that's how you would do that.
If you edit the meeting, you can add a co-host somewhere.
Not exactly sure where that is, but I'll figure that out,
and I will give it to Kimberly.
And she can post it for those of you.
And we'll put it on the CTX site along with this video when
we have the recording finished.
OK.
- Yeah, and Rachel's pointing out that the transcripts do
contain errors.
That's absolutely correct.
Yeah, unfortunately, it's not 100% perfect.
And especially if students have their mics on,
and there's some audio disturbances.
So it's good to go back and read over that transcript
and make sure it's saying what you need to say,
or make any corrections on there to help your students.
Absolutely.
So that's one thing you can use the embedded tutors for.
Again, you as the instructor would
need to set it up for them.
If they're going to have recurring Zoom hours,
you can set that up just one time only.
Or you can set it up as needed.
The other tool in Canvas I had normally not used,
but one of my embedded tutors said I'd like to use this,
because, "I use this all the time as a student,
and I find it really helpful," is the chat function.
And again, you have to make sure that it's
accessible to students.
So you would go to Settings, and then Navigation,
and make it published for students.
And chat, I think the reason students
like it is, it works like texting.
So it's live.
They can type in a message, and somebody
can respond to them right away.
Everybody, including the instructor and all students,
would see all of their messages in there.
They are archived.
And my tutors used that this week
as one of their office hours.
And I'm going to check in with them tomorrow and see
how that went for them.
But when I went back to look in, it
looks like a few students did get in there and post on chat.
So that's another option that you can use the embedded tutors
for as well.
One of the last things I want to talk about,
and I know Lynn is going to show you guys how to use Pronto,
which is a newer feature that we have in our Canvas,
is Lynn, if you go to Quizzes.
And she doesn't have them activated in her class,
but if you have them activated in your class,
you can create a new quiz.
And instead of being a graded quiz,
it can actually be a survey.
And I teach psychology.
We give a lot of surveys out.
But I do tend to find, as an instructor in general,
that students really like surveys.
They're just fun to fill out.
So the Quiz function is not just to give
graded quizzes that assess your students of course material
mastery.
But you can go into Quizzes.
And if you go to Quiz Type, Lynn, under where,
right now, by default, it says, "Graded Quiz."
You can go down and make it an ungraded survey.
Embedded tutors have access to this.
So they could create a survey just to check in with students
and see how they're feeling.
What are you doing this week for the course material?
Do you have any questions?
You can even make it fun.
Why not make it fun?
It's an ungraded survey.
And survey them and ask them what
they're doing for April Fools Day,
or what they're doing for any of these weekends that
are passing by.
And It's just fun to get the students connected
that way, because one of the things we find, in terms
of best practices for online, is the most important thing that
helps with attrition and also helps with student success
is having the students feel like they're connected to you
and your embedded tutors.
So making sure that you and the tutors
are always having that connection with them.
So I think Lynn's going to share another great tool that she's
been using a lot, and then we'll open it up
for questions or other ideas that you guys would
like to share, too to be successful with our tutors.
- Just a point of reference, I'm going to show you Pronto.
But Pronto is in the Cerritos College navigation bar.
It navigates through all of Canvas, except for Quizzes.
So if you're in Quizzes, you won't see the Pronto button
here.
You have to go back to any of your other pages.
And then the Pronto button will show up.
So this is Pronto.
And when it arrives in your Canvas page,
it shows up in this small window on the side.
One of the things that students have told us
that they like about Pronto is that it has an interface that
looks pretty familiar to them.
Instagram instant messaging looks almost exactly like this.
Any type of social media messaging looks like this.
You can expand it out to the full web
version, which looks like this.
I have to keep moving my Zoom bar,
because it's covering my screen.
But you can see that there are many, many things that you
can do in Pronto.
So this is the Pronto trial course, which
is what I use to demo Pronto.
But all of your courses are over here
in what they call the drawer.
This is the drawer, and all of your courses will be here.
And you just click on your course.
And then it switches to your course over here.
You also get an instant notification
as soon as anybody posts.
It flies in exactly like when you get a notification,
that you get an email or anything like that.
It works exactly that way.
And the iOS app is fantastic, just amazing.
And they love that.
So you can get it in iOS or Android.
So if you want students to download it,
it will also give them push notifications.
So here in the Pronto trial course, basically how it works
is that it's chat.
You would just type your message here.
"Is anyone here?"
And then if you're in Canvas right now--
you won't get it, because you're not in this particular group.
But then people will type back if they're here.
There's a few people that might see it.
Yeah, see, Janet is in right now.
So Janet is going to respond, see? (LAUGHS)
"Demoing in embedded tutors."
I don't know if you saw the notification come in,
but the notification came in.
The app is free to download for anyone.
And one of the big benefits of Pronto
is that it has a live streaming feature.
If you can see down here at the bottom,
you can see all of the features that Pronto has.
This means that you can go live.
It's not going to let me do it while I'm in Zoom.
Unfortunately, if my camera is already connected to Zoom,
it's not going to show my camera.
But I can do it on the phone if you guys really want to see it,
and then Janet and I can talk.
You can also add files by doing attachments.
You can do emojis and gifs or gifs.
So here is a picture that Janet posted.
Here's a live stream that we did,
and someone put a heart on it, an emoji.
This is just very much like the kind of interface
that students are using to connect with one another.
And Niki Lovejoy, who is an English instructor,
she's using it for her embedded tutor.
Her embedded tutor has two hours where
she's available on Pronto, which is the same as what the class
time used to be.
So from 11:00 to 1:00, her student is here saying,
"I'm here."
And any student can type any question.
If a student wants to have a direct one-on-one conversation,
all you need to do is click on their name.
Don't know why it's not coming up.
If you click on this person's name,
you can do a private message to just them.
So what then comes up is an interface
that looks exactly like this, but it's just
with the two of us.
"Showing one-on-one chat."
You guys get it.
So that way, then, that you can have the one-on-one chat.
And then if you need to go back to the class,
you just go back to the main page.
OK.
"If you select your course in the drawer,
is the messaging only with your students, not everyone?"
Yes.
Yes, only the course that you're in in that particular time.
OK, so let me stop sharing that.
We can talk about it more if you want to.
But that's basically how it works.
And I know Niki is having her tutor be there
for those couple of hours.
And then that they can do chats.
Anybody can come in, and then she
can also take a student aside for an individual chat
during that time.
And other people can continue to write in the chat.
And then as that your tutor is available,
they can go back and either do one-on-ones or little groups
or whatever.
OK, Kimberly.
- OK, I was saying, too, might want to do--
I did with my tutors, just so I feel comfortable using Pronto,
and they feel comfortable using it, too.
We just practiced back and forth together,
just to see how that would function for us.
So those are some great ways that you
can use the embedded tutors in your Canvas class.
Because it's a webinar, we wanted
to open it up for questions.
But also, some of you guys may have some other ways
that you're considering using your embedded tutors,
or that you already use them online
while we're teaching remotely.
So I think we'll open it up for questions at this point.
You can either use the Raise Your Hand feature,
or you can unmute yourself.
- I'm happy to unmute anybody.
Great ideas.
No questions from Winston Edward.
- Eddie, yeah.
Eddie, that's the first time I learned your first name
was Winston.
I love it.
He's my--
[INTERPOSING VOICES]
- That's what he called himself on a earlier webinar
when I met him last week.
But I will call you Eddie now, if that's your name is.
- What's weird is, legally, it's Winston Edward Chi.
But on Pronto, it says Winston.
But then on Canvas, it says Edward.
- It says Edward.
- But anyways, it doesn't matter.
My students know who I am.
Maybe not colleagues, but my students.
- Rachel has a question about appointment booking.
Do you want to unmute yourself and ask that question?
- Hi.
Can you hear me?
- Yeah.
- OK.
So my situation is such that I need my embedded tutor
to do appointment booking, and that's
what works best for my class, is that I also
have appointment booking.
And the thing I noticed in ConferZoom,
even on the student view, you cannot see.
And I've watched some YouTube videos from IVC.
You cannot see where the student can toggle.
But so in appointment booking on the student,
you have to toggle to the name, because when
they get into appointment booking,
the appointments are theirs, the student's not yours.
And in the student view, you can't see that.
So that's difficult. So what I found out
is, my embedded tutor could also be-- the students
could toggle to her.
So it'll be myself and her.
She's in my class at the same time.
And I want to be clear about this.
If we're both helping students at the same time,
there won't be an issue.
So let's say the appointment with me
for what they need from me.
And then if they need math tutoring,
they're getting their appointment with her
at the same time during that same class, correct?
They just need to make sure they've
toggled to the right name and made the appointment.
- That's an interesting question,
and it seems like that would make sense.
Is it two different meeting numbers, Rachel,
when you do that?
- I don't know.
I haven't done it yet.
I was waiting for information back from the Success Center.
But I found out yesterday when I was doing a ConferZoom meeting
with my students, that one of my students--
because I was telling him in the student view,
on appointment booking, you can't click
where it goes green for them.
You can't simulate it for them.
So I had embedded a video from IVC professor.
She had gone into a student's--
I don't know how she did it, but went into a student's name
and demonstrated it that way.
But you, as a teacher, can't really demonstrate that.
You have to be in a student.
So they click on the appointment booking,
and they are able to make their appointment,
toggle to myself or the embedded tutor,
and then make the appointment in.
It becomes green, and type in what they want and their name.
So that's the thing I haven't got an answer.
Because both of our names are there,
would they be able to access either one of us
at the same time simultaneously?
That make sense?
- OK, now I think I know what you're asking.
I don't think they can do it at the exact same time,
unless it's the same meeting.
And the reason for that is because each time you
enter a Zoom link, it is a particular meeting.
So--
- Even in appointment booking?
- Yeah.
The appointment booking will have both names,
but it'll have two lines.
So you see on the event calendar,
there's two lines right here?
- Yeah.
- I can set up another meeting at the same time,
but it would be a different-- and each one of these has
their own number.
So the student could toggle between the two meetings,
it would appear to me.
But I don't know.
I haven't done that.
But we--
- Do you know who I would talk to about it besides the Success
Center that I've already emailed?
- Dave Gunn.
Absolutely, Dave Gunn.
- Yeah, I've emailed him about other things, OK.
Thank you.
- Yeah, always ask him.
I talked to him yesterday.
He said he's really having a good time, actually, helping
people.
(LAUGHS) He's really enjoying it.
- I figured he was overwhelmed. (LAUGHS) OK, thank you so much.
- He did not say he was overwhelmed.
He said it was really fun.
He was having a good time.
- OK, thank you so much.
- Yeah, and this is the other thing I was going to mention,
what Eddie is saying right there,
is that you can create a Zoom where
you can have multiple meetings going at the same time.
But I believe that's on the desktop function.
I don't know if that's a ConferZoom function within.
You see it supported at Zoom?
It's not ConferZoom, so that is through your ConferZoom web
version.
There's much more functionality through that version.
But your students can't access it through Canvas.
They would need an invitation, and they
would need a meeting ID number.
So there's work-arounds.
They're pretty tech savvy.
They could probably do it.
But it's up to you to decide if you
wanted to be consistent and just use ConferZoom within Canvas.
I would keep searching, because there's probably ways to do it.
But this link right here in the chat
is a great way to learn how to do two meetings at once.
- OK, thank you very much.
- OK.
Virginia says, "Learning as we go."
Any other questions?
There's a few people here I need to find out who
they are for the sign-in sheet.
Aaron, can you unmute yourself and let me know your last name?
Aaron?
We're not getting your audio.
You can type it.
You can type it in the chat.
(LAUGHS) And also, Nadine.
What is your last name?
- Hi.
I'm Nadine Brown Farr.
- And you are faculty?
- Faculty from Health Occupations, Nursing.
- OK.
How do you spell your last name?
Sorry.
- Brown, as in the color brown.
Space.
A space between Brown and Farr, Farr as in the distance far
with two Rs.
- Got it, thank you.
OK.
- And Aaron's in Psychology, Lynn.
- OK.
- So I'm just wondering, besides what Lynn and I have shared
for the last 30 minutes or so, are there
any other ways that you guys are thinking
about using your embedded tutors,
or you've been using them already remotely, that you guys
want to share with the team?
- Or for me, if I teach online again in the future--
I don't have any embedded tutors now,
but I would try to get them if I were to teach online.
In case I have synchronous sessions,
I thought the embedded tutors could
be a great help with checking in with the students
during the session, kind of like having a co-host set up,
someone who can be checking the chat.
If I have breakout rooms, the embedded tutor
could help me go into breakout rooms.
That was my thought, just [INAUDIBLE]..
- One thing that you can do in breakout rooms
is, since your embedded tutor doesn't have the teacher role,
you can add your embedded tutor to the breakout rooms,
to all the breakout rooms.
And then they can move from breakout room
to breakout room if you set them up that way.
- Oh, cool.
- Yeah, and another thing about Pronto
is if you create group sets, not the individual groups,
but group sets, the tabs that go across the top of your groups,
those populate in Pronto, which means
that your students can be having group meetings in Pronto.
You cannot have access to them, because they don't provide
teacher access to groups in Canvas, because as the teacher,
you can go in and out of Canvas in anything.
But the groups then populate to Pronto.
And if you have your tutor go in,
then this would be a great way for your tutor
to have individual groups on Pronto.
That's a thought also.
- Cool.
Thank you.
- Lynn, just to clarify, does that mean
that we can set up in Pronto something
where students can meet amongst each other to do study groups?
- Yeah.
Mm-hmm.
And they can do that themselves.
They can set those up themselves if they want.
And in fact, Steve Clifford, I was working with him
last night.
He used Pronto for group presentations,
which was really cool.
He had three students in a group,
and they were discussing poems.
They recorded their session, and then they
were able to download that session and upload--
it was a very complicated process,
but we're going to talk to Pronto today
about making it simpler.
They recorded their session on Pronto.
They downloaded it, and then put it as an unlisted YouTube
video, and then shared the YouTube video
in the discussion board in Canvas.
So everybody could see what that group discussed.
So those students created their own group in Pronto,
had their meeting, and then recorded it and shared it.
So that's a really cool thing that he's working on right now.
And we have a meeting with Pronto today,
because we can't figure out how to simply
just get a link instead of having to do
all the download and upload.
That's too cumbersome.
But we're going to work on it and see
if that's a feature we can add, because if it is, then
you can share student discussions
with the whole class.
- And are there any existing guidelines at this time
to share with students in case they wanted
to do that on their end--
- There's a--
- --to create a study group?
- Yes.
There is a whole module on Pronto in the remote teaching
site on Canvas.
And then if you just Google Pronto tutorials,
there's a whole bunch of them that come up as well.
But the one in our Canvas remote teaching site
shows you how to set it up, and how to do groups,
and how to do all of those things.
There's little module for all of that.
- OK, thank you.
I'll take a look at that.
- Good.
- And Lynn, I know if you upload it to YouTube,
you can do closed captioning.
Does Pronto do that for you?
Or--
- Pronto does not have live captioning at the time.
And they are looking into it right now.
And it's going to be a feature.
Pronto is available for free right now until June 1st,
and so we're really hoping that faculty
will get creative and let Rick Miranda know how much they love
it so that we can actually keep it, in which case
we would add that feature later on.
But they don't even have it set up yet.
They're working on it right now.
But I don't imagine it'll take too long before they have that.
So to caption it, you would need--
so for Steve, doing the YouTube upload
is actually a better way to go, because he
will have the captions there before he shares it in Canvas.
So that's another option.
But we're also getting Canvas Studio, which I heard today.
Canvas Studio will do captioning as well.
It's like a YouTube studio.
But wait for email from Dave Gunn on that,
because I don't have all the details on that just yet.
But that's going to be great.
OK.
Anybody else?
- Hi.
I Have a question.
- Yeah.
- Can an embedded tutor meet with multiple students
at the same time via ConferZoom?
Or is it only one-on-one?
- Go ahead, Kimberly.
- It can meet with multiples, so like how
we're having a Zoom meeting right here, right now.
So what my embedded tutors did earlier this week is,
they set up their office hour.
And it was a scheduled office hour,
because we wanted to see how that would go
or if we should just do it by appointment.
And so my embedded tutor set up the Zoom meeting in ConferZoom
in Canvas.
All the students were told that that's
when she would be available.
And as many students as she wanted
could log in and Zoom call with her
and then Zoom out when they were done
talking with her to avoid the Zoom bombing that we talked
about earlier.
It's hard for me, because my class is 50 students,
so I don't want to have to individually approve
every student when they come in.
But I'd recommend it to my embedded tutors
that they do that, because again,
both myself and Veronica, who you know is on the call today,
both of us got Zoom bombed on Tuesday.
And it was pretty unpleasant and a little bit chaotic.
But yeah, the whole class could Zoom in
with your embedded tutor.
I think on Tuesday, my student just
had one or two students who Zoom called in,
and so we're going to try to figure out
how to encourage more students to use the tutors,
because I know at least in my experience, what's
been great about having the tutors is one,
they've got more hours available outside of the classroom
than I have available.
And also, I found over the years that a lot of my students
will go to the embedded tutors first before they'll
come and see me in office hours, because they
can relate to them more.
- Yeah, definitely.
- Yeah, that's why it's so fantastic that we still
have the embedded tutors.
I was worried when we went online
that we would all lose our embedded tutors,
either from the Academic Support Center,
or the tutors themselves would just say,
"You know, I can't really do this right now."
And so really rely on them as a great resource.
And what I've told my tutors is, "Take your time,"
because even though sometimes, your tutors may
know more than we may know about technology, other times,
they may not be as comfortable with the technology.
And so I've told my tutors, "This
is a way for you to practice your skills as well that you
can put on your resume.
You're learning how to use Zoom.
You're learning how to interact, first
in a face-to-face environment, now
in a remote online environment.
And that's a great marketable skill to have,
so be kind to yourself and be patient."
Things will go wrong.
I don't expect my embedded tutors
to successfully Zoom the students.
Things could happen.
And so I try to remind them of that.
They're not the instructor for the course.
They're the embedded tutor.
But I've found they're pretty open to it,
because they really want to still have
the connection with the class.
They've already spent nine weeks with the students,
and then to all of a sudden not see them anymore.
So at least I know my embedded tutors are really
excited to reach out to the students and try to help them.
So yeah, they can Zoom with as many students
in the class at the same time.
- Thank you very much.
- I have a question about that, Kimberly.
And Michelle, you can answer this, too.
I see that you're there.
You said that embedded tutor role gives the embedded tutors
the access to everything except the grade book.
So they can schedule meetings in ConferZoom?
- No.
They can't schedule meetings in ConferZoom.
Their role--
- You have to set it up.
- Yeah.
You have to set up the ConferZoom.
What I was saying earlier is their-- and correct me
if I'm wrong, Michelle.
The embedded tutors' role, in terms
of what they can do for your class,
they can do a lot of things.
They could attend class.
They could take notes.
They could hold a study session and office hours.
But they can't do physical grading.
But when you set them up, like we talked about earlier when
you go to that People toolbar and set them up
with a designated role of embedded tutor,
they'll have access to many of those tools
there, except the grade book.
And then ConferZoom, you still have
to set up the meeting for them.
And that's why, like we talked about earlier,
do you want to think about, does your embedded tutor
want to have the same Zoom office hours every week?
Because you could just set it up one time and, say,
make that a recurring weekly event.
Or you'd have to set it up each week differently for them
if they were going to hold it at a different time.
But yeah, my understanding is they cannot set up the Zoom
meeting in their embedded tutor role.
- Hi, Michelle.
- Michelle.
Hi, Michelle.
- Hi, you guys.
Hi.
So it's my understanding that because all of our tutors now
have ConferZoom accounts-- every tutor in the Success Center has
them--
that they can schedule events in Canvas.
So they can use those events, which
then create Zoom URLs, that they can use those as their tutoring
sessions.
So they can schedule those themselves.
- Great.
- Oh, they can.
OK, that must have changed, because we got an email--
- It did change.
It changed--
- Before, it was saying, "Everybody,
email Dave Gunn if you need him to set up
the ConferZoom for your tutors."
I'm like, "No, I don't want to do that."
So it did change.
- Yeah, no, it changed on Tuesday.
And I also wrote a tutorial that shows embedded tutors how
to schedule events in Canvas.
- Awesome.
- So if your tutors can benefit from that, let me know.
I'm actually reaching out to them one by one, just trying
to see where everybody's at, because everybody's
in different places.
But if that would help them, yeah, it
step by step takes them through how
to schedule that on their own.
And tutors have done it, so they're
really excited that they're learning
how to do something different.
- That's great.
- That's so cool.
Thank you for giving them that.
- Very cool.
- That's great.
- Of course.
Of course.
- That's great.
And we were talking about earlier, Michelle,
we are all so thankful that we've
been able to continue using our embedded tutors
in this role with their hours.
Not only does it continue their employment
in this uncertain time, but for us, it's
really helping us to manage the classroom
and help our students continue to be successful.
So thank you for that.
- It wasn't even an option not to continue
with the academic support we're offering through the Success
Center.
So it's just a matter of being graceful and giving grace
and willing to let people work through the glitches this week.
But we are getting everything up and running, yeah.
- So since you're on, Michelle, can I ask you a question?
Because something that--
- Sure.
- --I was just thinking about.
So know I've had embedded tutors for a couple of years.
I've never had them during the summer,
and I know Dr. Fierro said now all our classes are
going to move to online for the summer.
Is it possible for us to ask for embedded tutors
during summer courses?
- We've had embedded tutors during every summer course
since we started embedded tutoring, so yeah.
Absolutely.
I don't know when I'll get around
to getting the application for summer
out, just because we're crazy busy right now.
But yes, there will be embedded tutoring during summer,
unless something crazy changes.
But I don't anticipate that happening.
I think it's more important now than ever.
So I don't see that changing.
- Because I know some people on the call today
do not have an embedded tutor yet,
and so maybe that's something they
could start thinking about trying to advocate for.
- Yeah, and one of the weird side
effects of all that's going on is
we've always wondered, "How do we use embedded tutors
in an online platform?"
And so we're forced now to figure out
how to use them, and not only in an online platform
for online classes, but just as another tool for even
traditional classes when we ever get back to that place.
- Right, and that's what Eddie was saying earlier,
that they could be on Zoom managing a chat,
while in the live classroom, it makes--
sometimes, it's easier for students
to ask questions in a chat room than to raise their hands
in a lecture.
They're going to feel more confident and more comfortable
being able to do it here.
Anytime that we can embed technology into the classroom,
I think, is good for students, which
has been my mantra for years.
So I'm glad to see that the use of online technologies
is now going to be a little bit more mainstreamed
and a little bit more acknowledged for the value
that it actually is.
- Yeah.
We've been forced to get to know it,
whether we wanted to or not, so it's--
- Well, it's about time, if you asked me. (LAUGHS)
- Well, I don't want to hijack your meeting.
Honestly, I was in a meeting with Chad,
and he said you guys were doing this.
And I was like, "Oh, I'm going to pop in."
I just want to see how different people are using
their embedded tutors, because I know everybody's scrambling
just to get everything back online and get
their students supported, and so I just
want to make sure that the tutors are supported
in whatever way that we can train them.
So awesome.
- Thank you.
- Mm-hmm.
- Can I also ask Michelle a question, please?
Is that OK?
- Of course.
Yes.
- Hi, Michelle.
This is Veronica Sanchez from Psychology.
- Hi.
- I am wondering if our embedded tutors can be compensated
for any hours that they helped out during last week
in preparation for this week, because I
did my best not to bother them, so to speak,
not to involve them.
But inevitably, over the weekend,
we had to do some tests runs have certain things, checking
technology and all of that.
And both of the ones that I have have
been extremely resourceful, and useful, and helpful.
And I just feel that to be fair, if there was any way
to compensate them for all of the hours they invested
on their own that I may not even know of,
just trying to set up accounts and get
things going on their end.
- Absolutely.
That's not a problem at all.
What I've been trying to convey to the tutors--
because I know there's so many concerns, and of course,
personal income is one of them, and I understand it--
is that they're getting paid for their hours
no matter how much time it takes us to get up
and running, just because I know that that's important to them.
And I know that they're probably going
to be doing things exactly like what you said,
testing things, trying things out.
So yes, just make sure that they keep track of their hours.
And they're still held to the same hour rules
that they were before.
So they can't work more than 25 hours in a week.
So unfortunately, if it goes over 25, we can't pay them.
But yeah, just have them keep track of their hours.
I'm going to be sending an email out to all of the tutors,
because payroll is going to be changing,
the way we do payroll.
There's not going to be physical time cards anymore.
So as long as they just keep track of everything,
and when we get to the point of turning payroll in,
we'll just make sure that they get paid for those hours.
- To clarify, though, embedded tutors
have eight hours, still, per week--
- It depends.
- --that they can be available for students?
- So during this transition, the way
that we've been looking at it is,
it depends on how the teacher is using them.
So if they traditionally used to go to class four hours a week
and used to tutor two, that was a total
of six hours for the week.
They can use those six hours now however they choose to.
If we feel like in the online environment,
maybe there's a need for more hours,
we just need to talk about that and get
that approved by my dean.
But I've been told, whatever we need for embedded tutors,
we can accommodate.
- OK, because I would definitely be interested in,
if my tutors are up for it, maybe
having them available for an extra couple
hours, because what we did this week, since I
teach statistics labs and--
well, the lecture and lab.
But what I had them do was, they joined
in, and they were available through Zoom
for the entire three-hour class period that we meet,
Monday, Wednesday, Tuesday, Thursday.
And then on top of that, they were
available for their regular two office hours
through Zoom as well.
But Kimberly earlier today suggested
that we can also maybe have them go through the lectures
once they're posted through PowerPoint on Canvas
and then take notes, make notes available to students,
also have that serve as a model.
So I would really love to do that.
But then that would be in addition to the eight hours
that they're already connected live.
- No, that's fine.
As long as it's not over the 25 total a week,
we should be fine.
- OK.
- Also, just a side note, I don't
know if faculty are aware of how the adult hourly pay
rates are changing currently.
Do you guys know about that?
No?
Maybe?
[NO AUDIO]
- Oh, OK.
So the adult hourly pay rates are changing.
And one of the things that we have been wanting to do
is increase the pay rate for embedded tutors,
because the knowledge base and the assignment
is more rigorous in terms of what we expect from them
than, say, walk-in tutors.
And so the pay rate for embedded tutors will be going up.
I just couldn't tell you when, because this change has
affected the timeline for that.
So hopefully, by summer.
If not, mid-time this semester, embedded tutors
will be paid more for their embedded assignments.
So we feel they should be compensated better.
And so that's going to be something
that's happening as well.
- That's great, Michelle.
- Yeah, I'm so glad you're on the call, Michelle,
to address these questions.
We were telling everybody if they had questions,
to reach out to Shawna, or to reach out to you,
and you guys could address those logistical questions.
- Learning curve, I probably should
have had some of these webinars myself just
to field questions from faculty, but here I am. (LAUGHS)
- Well, we're glad you're here, popping in when you did.
We had gone over the basics, and now you're
here to answer questions, which is exactly how we envisioned
it going.
So yay, you.
Smart.
[LAUGHS]
- Not to put more work on your plate, Michelle,
which means I'm about to ask you to do that, but--
- I know what that means.
I know what that means.
- --but I'm wondering, because we're all connecting
and brainstorming these ideas, is there a group chat
in Canvas?
Or do you have a list of all the embedded tutors, where
if they all wanted to talk, just the embedded tutors themselves,
on Pronto or something like that, that they could reach out
and do that?
Because those are their colleagues.
We're mentoring them as our embedded tutors.
But I'm wondering if that might be a great Canvas class
shell if that was set up so that they could video
call each other.
They could chat each other.
They could Pronto with each other
and check in and maybe share ideas,
because we were talking about for some of us,
we might have a new embedded tutor that we haven't quite
developed a relationship with.
Others of us, we've got embedded tutors
we've used for many semesters.
I'm just thinking it might help the tutors,
and then in turn, could help us as well.
- Yeah, that's definitely something we can do.
Probably not this week, but maybe next week.
It's something I can look at doing.
But I can let--
- No rush.
I just wondered if there was something set up like that.
And if not, maybe that might be useful.
- There isn't, but it's a good idea, and especially
considering the transition we're going through right now.
There isn't a better time to do something like that.
So I'll work with Yvette and Kaitlin to get that done.
- OK, so we just have a couple minutes left.
Are there any other questions that you guys
have for the team about how we're
using the embedded tutors in the classroom?
I guess one of the things we didn't mention
is, even though they are students, ask them.
That was the very first thing I did during the spring break
setup week when I asked them if they
could help do some work with me, is I Zoomed them.
And I said, "First of all, let me ask you guys,
how do you see your role changing?
Is there anything that you would feel
comfortable doing with the students, or anything
you wouldn't feel comfortable with,"
before we chatted as a team for the whole class
about how we were going to move forward.
So were there any other last minute questions
before we log off for the day?
Aaron is asking, "How much do the embedded tutors earn now?"
- The starting rate for embedded tutors is $13.30.
I don't know the number off the top of my head.
But the rate that they will go up to
is going to be closer to $15, $16.
- That's fantastic.
- Yeah.
- Great.
OK, well thank you so much, Kimberly and Michelle,
for being here and for being available.
And thank you everybody else for being here.
I did get all your names on the sign-in sheet
that I will send back to Monique in the CTX,
so you will get your Flex credit for it.
And we sincerely appreciate you being here.
The recording will be available.
I'll send it to Chad.
And then it'll be available for your colleagues, or your tutors
if you want them to have a look at it.
And if, Michelle, you want to set up a meeting like this
to do for tutors, might not be a bad idea.
Just a thought.
- I--
- OK.
[LAUGHTER]
- All right, everybody.
So I will stop the recording, and then that's it.
Thanks.